Mark your calendars: The next GlobalNOC Connects virtual event will take place May 10-12, 2022. We’re changing up the format a bit, to include one half day of workshops followed by two half days of discussion.

The free event is a chance for our members to build community, give feedback on GlobalNOC processes and operations, and present and receive training on a variety of R&E networking topics.

We hope you’ll join us.

Register today!


Download a PDF of the agenda

Day 1: May 10, 2022

(All times are Eastern Time.)

Connects Workshop: A hands-on introduction to using GlobalNOC APIs

Presenters: Ben Geels, acting manager, monitoring, information, and infrastructure; and Nikhil Kappagantula, systems and software engineer

During this hands-on coding workshop, GlobalNOC engineers will lead a coding session in Python to interact with GlobalNOC web services. Participants should come prepared with some prerequisites, which will be provided in advance.


Connects Workshop: SNAPP—visualizing time-series data and creating your own custom dashboards

Presenters: Dan Doyle, GlobalNOC manager of network data collection and analysis, and Aryan Deora, systems and software engineer

This hands-on workshop will show how to design and create a dashboard in the GlobalNOC-run Grafana environments using data from TSDS and the GlobalNOC database. This assumes no prior knowledge of how this dashboarding system works and will start with the basics before layering on more advanced topics.

Day 2: May 11, 2022

(All times are Eastern Time.)

Welcome remarks

State of the GlobalNOC

To kick off GlobalNOC Connects 2022, our leadership team will present on the current state of the GlobalNOC focusing on changes since that last Connects in fall 2021.


  • Marianne Chitwood, executive director, GlobalNOC client services
  • Luke Fowler, executive director, GlobalNOC software and network engineering
  • Dave Jent, associate vice president, networks, Indiana University

GlobalNOC Ask Me Anything (AMA)

Join us for an AMA-style discussion with the GlobalNOC. User Group members are able to attend and ask us anything about the GlobalNOC, our direction, upcoming changes, or any other topic of interest. (Anonymous questions can be submitted ahead of the meeting here.)


GlobalNOC software roadmap updates

Presenter: David Ripley, director, GlobalNOC software and systems

We will present on the software roadmap and solicit feedback on the current approach.


Operations automation: Today and looking forward

Presenter: Luke Fowler, executive director, GlobalNOC software and network engineering

Operations automation is on the forefront of GlobalNOC’s continued improvement efforts, which build upon our previous automation efforts. This session includes updates about our current automation efforts and how automation will improve our operations in the future.


Introducing GlobalNOC Light: A pilot lightweight operations service

Presenters: Ian Bobbitt, GlobalNOC supervisor of systems and software engineer and Luke Fowler, executive director, GlobalNOC software and network engineering

Over the last year, we have been working to develop and pilot a new lightweight operations service called GlobalNOC Light. This session will focus on introducing this new service and providing a demo of some of the tools.


Updates on our fair and transparent project

Presenter: Shannon Dockter, GlobalNOC director of client relationship management

In last year’s GlobalNOC Connects, we briefly touched on the Fair and Transparent Team and the prioritization of systems engineering requests for each network. This session will provide updates and seek feedback on the continued work from that team, including increased transparency through the SysEng Open Tasks report and the GlobalNOC Ticket Portal.


Happy hour hangout

Day 3: May 12, 2022

(All times are Eastern Time.)

Welcome remarks and housekeeping updates

NOAA notifications outcomes

Presenter: Ian Holtson, GlobalNOC service desk supervisor

As a follow on from last year’s presentation about notifications within the network, this session will focus on the status of the implementation of the new notifications, self-service portals for subscriptions, and next steps.


Network automation updates

Presenter: A.J. Ragusa, GlobalNOC manager of network automation and performance

We will present on our continued efforts to improve network automation as we branch out from configuration management and into automated remediation. Join us to learn more about what we have implemented during that last year.


The future of quarterly business review (QBR) metrics

Presenters: Shannon Dockter, GlobalNOC director of client relationship management, and Corey Donovan, GlobalNOC manager of business operations

Quarterly business reviews allow us to continually improve our support for your networks through continual service improvements. In this session, we will look at recent efforts aimed at improving the QBR process and the metrics provided during the review.


GlobalNOC portal updates

Presenter: Dan Doyle, GlobalNOC manager of network data collection and analysis

As a follow on to the Quick Connects discussion on portals, this session will focus on recent updates to our portals and also solicit feedback on how we should continue to improve portals going forward.


Lightning topics/open mic

Closing remarks

Date(s) - 05/10/2022 - 05/12/2022
12:00 pm - 5:00 pm